Privacy policy

Last updated: March 17, 2026

This Privacy Policy describes how MY Garage Door Parts (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mygaragedoorparts.com (the "Services") or otherwise communicate with us. By accessing or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. Personal Information We Collect

To provide you with the best experience and to fulfill your orders for garage door parts and accessories, we collect several types of information:

  • Contact & Shipping Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Credit card numbers or other payment methods (processed securely via Shopify Payments and other encrypted processors).

  • Order History: Details of the products you have purchased, viewed, or added to your cart.

  • Device & Usage Data: IP address, browser type, time zone, cookie information, and how you interact with the Site (essential for Google and Microsoft Ads optimization).

2. How We Collect Information

We collect information:

  • When you place an order

  • When you contact us

  • When you browse our website

  • Through cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send marketing emails (only if you opt in)

  • Marketing/ Promotional
  • Customer feedback collection
  • Targeted advertising

4. Sharing Your Information

We do not sell or share your personal information with third parties without your consent, except in the limited circumstances described below.

We may share your information with trusted third-party service providers, including:

  • Advertising platforms and ad service providers

  • Marketing and email service providers

  • Analytics providers

  • Payment processors and fraud prevention services

  • Shipping carriers and order fulfillment partners

  • Product suppliers and third-party vendors involved in fulfilling and delivering your orders

These third parties are only given access to the information necessary to perform their services and are required to use your information solely for that purpose and to protect it in accordance with applicable privacy laws.

We may also disclose your personal information when necessary to:

  1. Comply with applicable laws, regulations, legal processes, or enforceable governmental requests

  2. Enforce our terms, policies, and agreements

  3. Protect our rights, property, or safety, or that of our customers or others

In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize your experience

  • Show relevant advertisements on platforms like Microsoft Ads and Google Ads

You can control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Correction: Request that we fix inaccurate information.

  • Right to Deletion: Request that we erase your personal data.

  • Right to Opt-Out of "Sale" or "Sharing": We do not sell your personal data for money; however, "sharing" for targeted advertising may be restricted by you.

To make a request, contact us using the details below or Opt-out here.

8. Third-Party Services

Our store is hosted on Shopify, which provides the platform we use to sell our products. Your data may be processed by Shopify in accordance with their privacy practices.

We may also link to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

MY Garage Door Parts Email: info@mygaragedoorparts.com

Phone: (346) 367-3600 

Address: 6515 Spring Cypress Road, Spring, TX, 77379, US